A session can be started without a session code, but the device holder still needs to authenticate the session. DEVICE ACCESS lets IT teams pre-license a managed mobile device against their VNC Connect account.This option is available on VNC® Connect Professional and Enterprise Instant Support plans. INSTANT SUPPORT lets you set up a session in a flash using a secure one-time code that’s unique to your session.There are two ways to start a remote session: VNC® Server requires the user initiating the connection to have a VNC® Connect account and to be using VNC® Viewer on a desktop or mobile device. ![]() ![]() Remove the guesswork and get the help you need by securely sharing your screen in real-time. ![]() The VNC® Server mobile app from RealVNC® lets you securely share your mobile device’s screen with your IT technician or system administrator in just a few taps.
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